Business Process Analytics Format (BPAF)
Business Process Analytics provides process participants and decision makers with insight about the efficiency and effectiveness of organizational processes.
There are three reasons why we might want to measure different aspects of business processes:
- To evaluate what has happened in the past,
- to understand what is happening currently, or
- to build an understanding of what might happen in the future.
The first area focuses on the ex-post analysis of completed business processes, i.e., on Process Controlling. You can find several papers (and an e-book) on this site that explain this approach in detail. Process Controlling may or may not involve a preexisting formal representation of the business process in question. If no documented process model exists, or if the scope of the process extends across multiple systems and process domains such a model may be inductively generated through Process Mining. Leading research on this topic is being conducted by Wil van der Aalst